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Ciena’s Incumbent Engineers Saved Firm

If Ciena’s CTO, Steve Alexander, been appointed CEO after Patrick Nettles stepped down from the position, the supplier would not have experienced the extreme vacillations in business performance and the negative consequences from the “Nortelization” of the firm would have been totally avoided. Alexander’s sheer love for what he does for a living allowed him…

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Telecom Analytics With Bad Data?

On the landline side, the incumbent service providers have been notoriously lousy at record keeping. There are still in place very antiquated inventory systems along with a high level of ignorance about whether a large number of circuits are either working or connected in networks. At least with wireless technology, it has been around for…

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